Bet PP's Privacy Policy — Your Data, Our Responsibility

1What information is collected

We collect certain personal information during registration and use of Bet PP. This process is fully transparent and carried out with your consent. See the list below for exactly what we collect:

2Why we collect your information

Bet PP collects your information only for specific, legitimate purposes. No data is kept without reason — this is the core promise of our Privacy Policy.

• Account creation and management: To complete registration and keep your profile secure.
• KYC verification: To confirm your identity and age, and to prevent money laundering.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer support: To resolve your complaints or queries quickly.
• Security assurance: To prevent fraud and unauthorised access.
• Legal obligations: As required by government and regulatory authorities.
• Platform development: To improve the quality of Bet PP's services.

Bet PP does not use your information beyond the purposes listed above. If your data ever needs to be used for a new purpose, you will be notified in advance and your consent will be obtained if required.

3How your information is used

Bet PP uses the information it collects solely to operate the platform. No data is misused — this is a core commitment of our Privacy Policy.

• To log in to your account and verify your identity.
• To carry out deposit and withdrawal transactions securely.
• To display personalised bonus and promotion offers.
• To resolve customer service queries and complaints quickly.
• To detect and prevent fraudulent activity.
• To analyse usage patterns and ensure responsible gaming.
• To identify and resolve technical issues on the platform.

4Sharing information with third parties

Bet PP's Privacy Policy clearly states — your information is shared with third parties only in the following limited circumstances:

• Payment processors: To process transactions with bKash, Nagad, or your bank — only the information that is strictly necessary.
• KYC verification services: Authorised third parties for identity verification.
• Law enforcement agencies: By court order or government directive — only when required.
• Technology partners: Hosting, security, or analytics service providers — under strict confidentiality agreements.

Bet PP does not share your information for any reason beyond those listed above. All third parties with whom data is shared are required to comply with Bet PP's privacy standards.

5Cookies & Tracking Technologies

Bet PP uses cookies and similar technologies on the platform to enhance your experience. Cookies are small data files stored in your browser.

• Essential cookies: For login sessions and security — the platform cannot function without these.
• Performance cookies: Helps analyse page load times and technical issues.
• Functional cookies: Remembers your preferences and settings (such as language and theme).
• Analytics cookies: Helps us understand how the platform is being used.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some Bet PP features to stop working correctly.

6Data retention period

Bet PP retains your data only for as long as necessary. Retention periods for different types of information are defined by the following guidelines:

• Account information: For the duration the account is active, and 5 years after closure (for legal purposes).
• Transaction History: 7 years (as per financial regulations).
• KYC documents: 5 years after account closure.
• Game activity log: 1 year.
• Support Conversations: 3 years.
• Cookie information: Deleted at the end of a session or after 30 days, depending on the cookie type.

Once the designated retention period expires, bet pp automatically deletes or anonymises your data. Your information is never kept longer than necessary.

7Your Rights

Under Bet PP's Privacy Policy, you hold the highest rights over your own personal information. We fully respect the following rights:

• Right to access: To view the information Bet PP holds about you, submit a request to our support team.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of specific data — if it must be retained for legal reasons, you will be informed.
• Right to restrict processing: In certain circumstances, you may request that the processing of your information be restricted.
• Data portability: Right to receive your data in a machine-readable format.
• Right to object: You may object to your information being used for marketing or profiling purposes.

To exercise any of these rights, contact the Bet PP support team. We are required to respond to your request within a maximum of 30 days.

8Children's Privacy

Bet PP is a platform strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Age is verified at registration and users under 18 are not permitted to create an account.
• If any minor's data is collected by mistake, it is deleted immediately.
• If parents believe their child's information has been collected, contact Bet PP support immediately.

9Security measures

Bet PP protects your data using industry-leading technical and organizational measures. Our security layers are outlined below:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-factor authentication (2FA): An extra layer of security at login.
• Firewall protection: Advanced firewall to prevent unauthorized access.
• Regular penetration testing: Regular security audits conducted by third-party experts.
• Data backup: Regular backups stored in a secure, encrypted location.
• Access control: Only authorized personnel may access specific data.

Please note — no system on the internet is 100% impenetrable. bet pp makes every effort to provide the highest level of protection, but in the event of a security breach, we will notify you promptly and take the necessary steps.

10Privacy Policy changes

Bet PP may update this Privacy Policy when necessary. Changes may arise due to legal updates, new services, or security improvements.

• For significant changes, you will be notified by email or via an in-platform notification.
• The date of any change will always be shown at the top of this page as the "Last Updated" date.
• Continued use of bet pp after any changes will be considered acceptance of the updated policy.
• If the updated policy is not acceptable to you, you may request to close your account.

Check this page regularly to stay up to date on how your information is managed.

11Contact Us

For any questions, concerns, or rights-related requests regarding the Privacy Policy, please contact the bet pp support team. We are committed to responding promptly and effectively.

Protecting your privacy is Bet PP's top priority. Trust us — we are always here for you.